I purchased a Whirlpool Cabrio washing machine on 5/13/11 (delivered on 5/15), and it failed utterly on 5/31/12, with the estimated cost of repair exceeding the cost of replacement. The supervisor I talked to at the “Whirlpool Customer Experience Center” told me in no uncertain terms that they would not honor the warranty, despite the machine being loosely within the terms of their “12-month warranty”. I will NEVER purchase a washing machine, or any other appliance from Whirlpool, ever again.
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